Cluster Sales Manager MICE & Groups 25hours and Mama Shelter
📍 25hours Hotel Zurich West, Zürich, Switzerland, 1003 Lausanne
Role and responsibilities
Brand ambassador for 25hours Hotels and Mama Shelter: development and maintenance of personal customer contacts as well as main contact person for business partners and customers in the corresponding business segment. Acquiring new customers and maintaining existing customers for the MICE & Corporate and Leisure Groups segments via telephone and activities. Participation in the creation and implementation of annual plans, campaigns and activities. Representation of the hotels at trade fairs, networking events, sales calls and events. Continuous market observation and analysis. Conducting hotel tours. Developing strategies and measures to increase the company's success in consultation with the Sales, Marketing and Revenue departments. CRM maintenance, administrative sales activities and follow-ups. Responsibility for sales performance via MICE brokerage platforms.
Team / description
In Zürich we offer you three exciting work locations: the 25hours Hotel Zürich West, the 25hours Hotel Zürich Langstrasse and the first Mama Shelter Hotel in Zürich will open directly at Oerlikon station. Both 25hours hotels tell their own story - and so do our colleagues. Our ambience is multicultural and our philosophy unconventional. We are a young team and love our "you" culture mixed with good manners. Six meeting rooms, two restaurants, a bar - versatile possibilities to host parties and events in the house and to bring cool products to customers and partners.
Qualifications and Skills
You have already worked in a hotel of a comparable size and not only managed the events department there, but have already taken on responsibility as a member of the squad
You are fluent in German and English, other languages are an advantage
You have the ability to inspire people with our concept and are a passionate salesperson. Nevertheless you know what it means to handle administrative work cleanly and reliably
Ideally you are already familiar with systems such as Cvent, Anais (or other CRM systems) and Opera
You are a doer - and openly admit when you have done something wrong
You not only bring your skills to the table, but also your character