Receptionist German Speaking

You're in charge of welcoming them and ensuring their stay is smooth at any time of the day. You can chat to them in GERMAN mandatory, English of course and why stop there if you've mastered other languages. With your warm and personalized hospitality, you take care of everything: preparing arrivals, handling check-ins & check-outs (for both individual guests and groups), managing last-minute bookings, answering calls, and responding to guest requests. To keep the guest experience top-notch, you make sure to share any important feedback, complaints, or remarks with your manager. You handle payments, keep track of your cash register, and make sure all accounts are in order. As a Mama ambassador, you love showcasing everything we have to offer! Whether it's our shop, our restaurant, or our events. With your best handwriting and a touch of creativity, you write useful tips and local recommendations on the mirrors of each floor and elevator. At the end of the day, you’re the guardian of the perfect guest experience.

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

• Details matter to you—nothing gets past your sharp eye and killer anticipation skills!

• You’re attentive and friendly, overflowing with kindness (seriously, you don’t even know what to do with all of it!).

• Versatile and even a bit of a salesperson—you know how to adapt to any situation.

• You handle every situation like a pro—Master Yoda taught you everything you know…

• Confidentiality is key: what happens at Mama, stays at Mama.

• You’re welcoming and engaging—who needs a bell at the front desk when every guest gets your full attention from the moment they step in?

• Team spirit? You’ve got it! Your colleagues know they can always count on you.