ELCA Informatique SA
Senior D365 CRM Consultant
📍 1009 Pully
Role and responsibilities
You will work as a Microsoft Dynamics (Sales, Customer Service & Contact Center, Marketing, Field Service) and Microsoft Power Platform Functional Expert designing and implementing solutions on various customer projects. Your role within challenging CRM projects covers the entire life cycle: from pre-sales to requirement analysis, solution design, construction, deployment and operations.
Team / description
A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team.
Qualifications and Skills
An academic degree from a university, university of applied sciences or technical college
At least three years’ experience in a service company in the implementation of Microsoft Dynamics / Power Platform based solutions
Hands-on experience and expertise on Model driven Apps / Canvas App / Power Automate / Power Pages
In-depth knowledge of at least one of the following modules: Sales Automation, Customer Service & Contact Center, Field Service Management, Marketing
Knowledge of the standard functionalities of Microsoft Power Platform and Dynamics 365 CE
Understanding of the limits of the configuration and which extensions can be implemented cost-efficiently by programming
Experience in Microsoft products such as Copilot, Azure architecture, Power BI, Fabric is an advantage
Fluency in French and English