International Air Transport Association, IATA

SAP Order-to-Cash (OTC) Functional Lead

📍 1215 Geneva

Role and responsibilities

Act as the functional lead and trusted advisor for all Order-to-Cash (OTC) topics within the SAP Cloud ERP programme. Review, challenge, and validate proposed OTC solutions, business process designs, and business blueprints developed by the System Integrator. Participate in Fit-to-Standard workshops, design sessions, and business process discussions with business stakeholders and implementation partners. Ensure OTC solutions align with business objectives, SAP best practices, SAP standard functionality, and Clean Core principles. Collaborate with other functional leads and manage dependencies across Finance, Procure-to-Pay (P2P), Logistics, and Master Data. Support governance forums and design authority reviews, helping drive informed decision-making throughout the programme. Act as a design authority for the OTC domain, constructively challenging solution proposals and ensuring alignment with long-term business and architectural objectives. Advocate for the adoption of modern SAP capabilities, including SAP Fiori and standard cloud functionality. Support testing, business readiness, and deployment activities to ensure successful delivery of end-to-end business processes.

Team / description

You will join a major SAP Cloud ERP Greenfield transformation programme that will modernise core business processes and technology platforms across the organisation. Working closely with business stakeholders, internal SAP functional leads, architects, and a global System Integrator, you will play a key role in shaping and governing the future Order-to-Cash (OTC) landscape. This is an opportunity to influence strategic design decisions, advocate SAP best practices, and help deliver a modern SAP Cloud ERP solution built on Clean Core principles, SAP Fiori user experiences, and AI-enabled capabilities that enhance business insights, automation, and decision-making.

Qualifications and Skills