Hitachi Energy AG
SCM Change Management and Continuous Improvement Manager
📍 Zurich, Zurich, Switzerland
Role and responsibilities
Design, implement, and continuously improve scalable SCM regulatory compliance processes that are reusable across regulations and Business Units. Shift regulatory compliance from project‑based delivery to standardized, end‑to‑end SCM processes embedded in operations. Embed compliance‑by‑design through technology‑enabled monitoring, controls, and escalation mechanisms. Support internal and external audits through robust process design, clear governance, and audit‑ready execution. Drive change management and enablement to ensure SCM teams and suppliers are ready for evolving regulatory requirements. Deliver measurable efficiency, quality, and resilience improvements by simplifying processes, strengthening adherence, and reducing manual effort. Identify and eliminate recurring root causes from audits, incidents, and operational data to prevent repeat issues. Collaborate with CSS Service Excellence and Celonis CoE to enable data‑driven, automated, and AI‑ready process improvements. Partner with Data Governance, IT Enablement, and Business Innovation teams to enable analytics, intelligent monitoring, and decision‑making. Support functional capability development and knowledge management by translating regulatory and process requirements into structured, reusable learning and knowledge assets.
Team / description
You will play a global role within our Change Management and Continuous Improvement (CMCI) organization, strengthening SCM regulatory compliance by embedding regulatory requirements into scalable, end‑to‑end SCM processes reused across regulations such as EUDR, CBAM, and other ESG‑related requirements. This role will report to the Head of SCM Change Management & Continuous Improvement and join an international CMCI team shaping the future of supply chain management at Hitachi Energy.
Qualifications and Skills
Bachelor’s or Master’s degree in Sustainability, Environmental Science, Business, Supply Chain Management, Engineering, Operations, Quality, or a related field
Minimum 7 years of professional experience in supply chain operations, regulatory environments, process excellence, or transformation roles within complex, global organizations
Strong understanding of regulatory compliance frameworks and sustainability-related regulations with the ability to translate requirements into operational processes and controls
Experience working in regulated, audit‑intensive, or governance‑driven environments
Ability to operate at Manager or Senior Professional level, managing complex initiatives with a high degree of autonomy
Experience with compliance technology, data analytics, process mining (e.g. Celonis), and digital traceability solutions
Familiarity with ERP / SCM systems (e.g. SAP / S/4HANA) is an advantage
Fluent in English; additional languages are a plus