Hitachi Energy AG
Installed Base Manager
📍 Zurich, Zurich, Switzerland
Role and responsibilities
Safeguard the data quality of the global installed base for our Swiss-manufactured high voltage products. Build strong working relationships with our Country Installed Base Managers worldwide, act as their central product counterpart, and jointly identify bottlenecks, opportunities, and priorities. Prepare, analyze, and enrich large data sets, identify errors, and continuously improve data quality. Develop and maintain Power BI dashboards and tailored analyses that empower Service Sales, Area Sales Managers, and technical troubleshooting teams. Deliver cross-functional digital analyses and dashboards that create value beyond the installed base scope. Ensure a smooth data handover from new business to service in close collaboration with the Quality department, and partner with Field Service Management to keep field data accurate.
Team / description
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.
Qualifications and Skills
Bachelor's or master's degree in industrial engineering, business informatics, data science, or a related field; open to both recent graduates and candidates with some years of relevant experience
Strong analytical mindset and a passion for data quality, with structured and reproducible ways of working
Experience with Power BI, or a clear motivation to build up these skills; SAP knowledge is beneficial and SQL is a plus
Curiosity and a problem-solver's mindset: you enjoy digging into complex topics and designing pragmatic solutions
A balance of vision and adaptability, with comfort in guiding stakeholders through change
Strong collaboration and communication skills across functions and regions
Fluent English is mandatory; German and any other language are considered an asset