EFG Bank AG

Learning & Development Specialist

📍 6901 Lugano

Role and responsibilities

Learning & Development Program Delivery (Apprentices & Interns)

Design, implement, and continuously improve apprentices and interns programmes, ensuring alignment with EFG’s standards and local requirements. Manage the end-to-end hiring process for apprentices in Switzerland and interns globally, partnering with line managers and HR Business Partners/local HR. Coordinate and facilitate onboarding and training sessions to build readiness and engagement for apprentices. Prepare reports and feedback surveys to measure programme effectiveness; analyse insights to assess impact and identify opportunities for improvement.

Global Learning Initiatives

Provide technical support for training-related topics, ensuring effective use of the company’s learning tools and systems. Coordinate selected global learning initiatives, supporting design, rollout, communications, and logistics in partnership with the L&D; team.

Team / description

This is an excellent opportunity for someone willing to work in an international, fast-paced and client-oriented HR team within a global private banking group. The Learning & Development Specialist will have a dual reporting line to the Head of Talent Development and the Head of Learning, and will work closely with the L&D; and HR teams. The role collaborates with HRBPs, local HR, and business stakeholders to ensure seamless delivery and adherence to global frameworks.

Qualifications and Skills

  • University degree, preferably in human resources, organizational development, economics, or a related field

  • 3+ of relevant experience in early career talent acquisition or development within structured HR departments of international companies

  • Demonstrated interest in learning technologies; experience with learning design tools (e.g. Articulate) preferred

  • Strong commitment to people development and delivering outstanding customer service

  • International mindset and experience working in multicultural environments

  • Proactive, positive attitude with energy and intellectual curiosity

  • Excellent interpersonal and collaboration skills; proven ability to work with diverse stakeholders across functions and countries

  • Strong communication skills, with the ability to clearly and effectively structure key messages

  • Exceptional organizational skills; able to work independently, manage multiple priorities, and deliver in a dynamic and demanding environment

  • Fluency in English, French, and Italian

  • Proficiency in MS Office programs