IT-SUPPORTER/-in

One of 68 job profiles at employer swiss office team ag

Role and responsibilities

• Provide technical support to users in the organization.
• Troubleshoot hardware and software issues.
• Assist with the installation and configuration of IT equipment.
• Maintain and update IT documentation.
• Collaborate with other IT team members to improve service delivery.

Team / description

The organization is a dynamic and innovative company located in the Basel region, focusing on providing high-quality IT services and support to its clients. The team is composed of skilled professionals dedicated to ensuring optimal IT performance and user satisfaction.

Qualifications and Skills

• Proven experience in IT support or a related field.

• Strong knowledge of computer systems, mobile devices, and other tech products.

• Ability to diagnose and resolve technical issues.

• Excellent communication skills and customer service orientation.

• Familiarity with remote desktop applications and help desk software.