Customer Support Engineer

Support actively by identifying, participating, or leading in problem solving activities or initiatives. Prepare and define engine work scopes for engine shop visits regarding customer requirements, SR Technics technical standard and contractual obligations. Optimize the Workscope in regard of performance, reliability, shop visit costs and turnaround time. Be technical customer support for these engines during the shop visit. Define and improve the technical standard and maintenance concept of the PW1100G-JM mainly and LEAP Part 145 and all quality and commercial aspects. Support commercial Product Management regarding contractual issues as removal plan and workscoping incl. LLP (Life Limited Parts) management. Execute and participate at technical customer co-ordination meetings.

We are a world leading Engine MRO service provider headquartered in Zurich, Switzerland, with over 90 years of experience delivering customized maintenance, repair, and overhaul solutions to more than 300 customers worldwide. With a strong global network and a commitment to innovation, excellence, and sustainability, we safely power our customers’ flights every day. We are currently looking for dedicated and skilled individuals to join our Engineer teams at Zurich Airport and Bad Zurzach.

• ETH, BSc, FH or HF

• Aviation Engine MRO industry experience

• Knowledge of English (level B2) and German language (level B2) is preferred