Quality Assurance Manager

Own and continuously improve key quality processes, particularly risk management and CAPA

Act as Design Quality Assurance partner for R&D; product development projects

Review and approve design and project documentation, ensuring compliance with internal processes, SOPs, and quality requirements

Ensure that verification and validation activities meet applicable quality requirements

Review and approve proposed changes to products already on the market

Support internal and external audits and contribute to maintaining compliance with ISO 9001 and ISO 13485

Promote a quality mindset through training, clear processes, KPIs, and continuous improvement activities

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

At Sonova Communications, we develop advanced communication solutions that help people stay connected and active. Our portfolio includes miniaturized communication systems, assistive listening devices, hearing protection solutions, and cutting-edge wireless technology.

We are looking for an experienced Quality Assurance Manager to join our Quality Assurance and Regulatory Affairs team in Murten. You will play a key role in ensuring that our non-medical products meet the highest quality standards throughout their lifecycle.

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.

A dynamic and collaborative team working on meaningful products and advanced technologies

Broad cross-functional exposure and the opportunity to directly influence product quality, development processes, and continuous improvement across the organization

• Engineering or scientific background, for example in electronics, mechanics, physics, or a related field

• At least 5 years of experience in Design Quality Assurance and risk management

• Strong practical knowledge of ISO 9001 (experience with ISO 13485 is an advantage)

• Background in consumer electronics, automotive, aerospace, or a comparable product-driven industry

• Good understanding of CAPA, product development, verification, and validation processes

• Confident communication skills in English; German and/or French would be an advantage

• Experience with electronic document or quality management systems is beneficial