Program Coordinator

The Challenge

The Schranner Negotiation Institute offers negotiation trainings to high-ranking clients. We are therefore looking for a Program Coordinator with a background in client relationship management or project- and event management to support our team in Zurich.

The Job

• Plan, organize and manage negotiation seminars and events independently

• Communicate closely with new and existing clients, give advice on training needs and build strong relationships during their customer life cycle

• Maintain, grow and establish client relationships with existing and prospective client base, schedule and follow through on calls with leads and current clients to present our institute and training solutions

• Handle participant enquiries, registrations and other administrative tasks (incl. CRM)

• Work effectively with team colleagues, trainers and partners to provide highest quality standards

• Support with the further development of the program, including strategic initiatives and new conceptual ideas

• High-quality work equipment
• Organized onboarding weeks
• Regular team events
• Home office

Our Mission

Our mission is to support our clients to succeed in the most difficult negotiations. Our Institute is the leading organization offering negotiation training, consulting, and conferences worldwide. We work for the most prestigious international companies and institutions. Our clients are typically involved in very tough, high-stake negotiations. With offices in Zurich, New York, Dubai, Riyadh, Singapore, and Hong Kong, we work with clients from around the world and across all industries.

Your Profile

• Ability to work independently as well as collaboratively with self-discipline, diligence, focus, and flexibility in a very faced-paced environment

• Ability to communicate clearly and effectively with sophisticated interpersonal skills to interact with C-Level and senior management at eye-level

• Organizational talent, ability to handle multiple projects simultaneously and meet the highest quality standards

• Ability to work under pressure, go the extra mile, meet deadlines and deliver effective results

• Eligible to work in Switzerland

• Fluent in oral / written German and English (must criteria)

• Minimum 1-2 years of professional experience