salesforce.com Sàrl
Data360 & Agentforce Architects
📍 Switzerland - Zurich
Role and responsibilities
Design and deliver hands-on POCs and technical demonstrations that showcase the viability of Agentforce and Data Cloud to technical stakeholders across the sales cycle. Act as a trusted advisor to senior technical leaders, covering data strategy, AI capabilities, and Salesforce platform architecture. Assess and define technical customer requirements, with a focus on AI readiness, data unification, and operational data utilisation. Mentor pre-sales colleagues on the technical intricacies of Data Cloud and Agentforce, and act as a thought leader on generative AI, data strategy, and hyper-automation.
Team / description
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce.
Qualifications and Skills
You have a proven track record of running successful technical POCs for complex AI or data solutions, with deep expertise in machine learning (ML), advanced data platforms, or cloud architecture (Software as a Service (SaaS), Platform as a Service (PaaS), data integration patterns).
You have a strong foundation in data architecture principles including Extract, Transform, Load (ETL)/Extract, Load, Transform (ELT), data modeling, governance, and quality.
You have experience in a solution engineering or technical architecture role, with the ability to translate complex technical concepts into clear business value.
You are fluent in English and German or French (spoken and written).
You have direct experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, or Service Cloud.
You have experience with Large Language Models (LLMs), generative AI architectures, or data privacy and compliance requirements.
You hold a Salesforce Certified Architect credential or relevant cloud certifications (AWS, Azure, or Google Cloud Platform (GCP)).