Role and responsibilities

As our Concierge, you are the master of the WOW factor, welcoming our guests and ensuring their stay is nothing short of spectacular. From making restaurant reservations to organizing ski adventures, you handle it all with grace and efficiency. You tackle guest complaints with a smile, turning any hiccup into a memorable moment. Your role is to drive the Whatever Whenever service philosophy, ensuring that every guest experience is warm, welcoming, and filled with WOW moments.

Team / description

Become a W Talent and Embody the W Art of Living!

As a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction.

An exceptional opportunity to join the W Verbier team!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Qualifications and Skills

Passion for W: You live and breathe the W brand and can’t wait to be part of our team.
Experience: You’ve got a background in Concierge/Guest Services within a high-end, lifestyle-focused environment.
People Skills: Your positive attitude and excellent interpersonal skills light up any room.
Creativity: You’re always thinking outside the box and embrace change with open arms.
Languages: Fluent in French and English.
Motivation: You’re highly motivated and enthusiastic.
Brand Enthusiast: You share our passion for sound, taste, body, scene, and stance.
Local Guru: You’re always in the know about the latest and greatest activities around.
Go-to Person: Guests see you as the key to unlocking an unforgettable experience.
Position to be filled for the Winter season: December 2026 to March 2027.
Due to visa restrictions, only applicants from Switzerland and the European Union will be considered.