Guest Experience Expert

Expertise in ensuring smooth check-in and check-out processes. Responsibility for cash register, daily, and monthly closings with a keen eye for accuracy. Passionate guest reception and care to ensure an unforgettable experience. Modern feedback management that views problems as opportunities for improvement. Supporting and training staff in accordance with internal guidelines and standards for the front office. Performing supervisory duties with a focus on efficiency and quality.

A dynamic and young team of more than 200 bright minds who never forget to have fun at work. An open and transparent corporate culture that centers on the values of a passion for excellence, guest-centricity, and a spirit of innovation. The position offers an attractive challenge with opportunities for growth and learning for the incumbent. A very lively and structured environment, with progressive and dynamic employee policies, as well as the benefits of an international hotel group.

• Fluent English and minimum B2 in German

• B or C permit or EU nationality ONLY