Spa therapist & Welcome Agent Spa
📍 Verbier
Role and responsibilities
The Welcome Agent & Spa therapist administers professional massage and body treatments to the guests. Must have thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in a specific massage and body treatment offerings. Ensure a high level of customer care to the guests. You will carry out treatments booked by clients in a professional manner and according to the standards and protocols of the different brands, Dr Burgener & Esse: massages, facials & body treatments. You will attract customers' attention to the Spa and its facilities (Wet, Jacuzzi, hammam, sauna, FITness) thanks to your audacious welcome. You will encourage clients' curiosity about the Spa's treatments and a la carte products and position yourself as a salesperson. You will be responsible for greeting clients and making appointments in accordance with W Verbier standards; preparing the treatment room and keeping the Spa and rooms clean.
Team / description
Become a W Talent and Embody the W Art of Living! As a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction. An exceptional opportunity to join the W Verbier team!
Qualifications and Skills
Outgoing, cheerful, sociable, good listener, helpful and available
Fluent in French and English
Enjoy working in an international and adventurous team
Excellent presentation and representative of the W brand image
BTS// CFC Esthetics/ cosmetics or equivalent
You have a prior experience in a 5* hotel
You are highly motivated
Be detail oriented and have a passion for giving guests an exceptional experience.
Real interest in the worlds of taste, sound, body, scene and stance