Global Head of MES & Automation

The Head of Automation and MES will drive customer demand management, people management, project management, solution development, maintenance, enhancement and operational support for the ADS, SPM and INB operations networks. In collaboration with the Platform Operations, IT, local automation teams and GE Delivery leads, s/he will develop strategies and actionable plans that maximize the value from the use of our ITOT architecture to adopt electronic batch records across the sites. Responsible to develop, drive and audit the implementation of the global MES strategy throughout the Lonza network. Responsible for the selection, design, deployment and roll-out of global standards for the operations network, including infrastructure, asset and incident management. Lead the effort to ensure operational functionality of the MES standard as well as compliance to cGMP in collaboration with Sites leadership teams, Global Quality Assurance and IT (security and infrastructure). Mentor and develop a team of highly skilled MES experts. Establish and manage the Group Ops MES teams including enabling capabilities, standards, governance framework and portfolio management. Responsible to ensure that workforce plans, vendor management, budget management, customer change management, staff performance management and other internal processes are conducted professionally and in the best interests of our customers, teams, and other stakeholders. Keep abreast of technical developments that may have application in the Pharma manufacturing industry and promote the use of those that provide strategic business benefits. Ensure team actively manages incidents, service requests, and change queues in compliance with Lonza processes. Develop and continuous improvement of technical global standard for electronic batch recording. Maintain and execute the MES roadmap and global deployment of the Lonza Target Architecture standards across sites. Establish and manage a service to support manufacturing sites with the management of generic Master Batch Records and daily operations. Liaison with Operations, Quality, Engineering, IT and Regulatory teams to ensure a compliant, lean and cross-functional approach to MES solutions. Collaborate with all internal stakeholders including Senior Management, Functional Leaders, and Site Heads and platform operations to gain alignment for MES strategy and to identify appropriate trainers and subject matter experts. Ensure organizational effectiveness, achievement of business objectives and regulatory compliance.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

• GxP systems implementation or software development life cycle as well as supporting project and validation methodologies (CSV).

• Professional experience in the pharmaceutical/biotech industry and expertise in GxP and regulations such as 21 CFR Part 11

• Strong coaching, mentoring, and influencing skills. Strong leadership and people management skills, inspiring and empowering leadership style.

• Demonstrated experience effectively collaborating with customers and cross-functional teams to deliver superior business outcomes.

• Highly customer-focused, with demonstrable stakeholder management experience and passionate about delivering high quality innovative solutions and services that meet business needs, which are readily scalable.

• A proven track record of running high performing environments, including virtual teams.

• Innovative, responsible, and reliable with a highly developed strategic mindset.

• Able to contribute at a functional leadership level beyond own immediate area of responsibility with strong communication skills and ability to forge relationships with a wide range of colleagues across the globe.

• Experience in managing change initiatives with the commitment to implement change within the organization.

• Flexibility to travel for up to 20% (both domestic & internationally).

• Adaptable and flexible to change in a large organization.

• Deep understanding of the actual landscape of pharmaceutical manufacturing operations and technologies.

• Proven Program Management skills in a complex multinational organization.

• Teamwork, collaboration, networking.

• Creativity and innovation.

• Excellent communication skills.

• Strong planning and organisational abilities.

• Experience providing guidance to executive teams, working with executives and managing multiple complex projects.

• Analytical and critical thinking skills. Ability to formulate hypothesis and translate into actionable plans.

• Able to lead both with and without authority across a highly matrixed organization.

• Able to solve complex problems through analytical thought.

• Ability to recognize and act on trends that will impact business performance and anticipate threats to success in a global matrix organization.

• Ability to evaluate solutions and recommend action based on meeting scope, schedule, and budget.

• Masters degree in Engineering/Automation, Computer Science or equivalent.

• Business fluent English & German language.

• Many years of experience within Pharmaceutical Operations, Development or Manufacturing (GMP).

• Highly experienced in leading / managing successful deployment of IT or OT.