Process Excellence Specialist
📍 CH - Visp
Role and responsibilities
Identify, prioritize and deliver Supply Chain improvement opportunities aligned with business strategy and operational goals. Lead end-to-end projects, including root-cause analysis, action planning, execution, governance and benefit realization. Define KPIs, performance baselines and targets to measure project success. Facilitate cross-functional initiatives across Planning, Inventory, Logistics, Manufacturing, Quality, Procurement, Finance, EHS and Digital functions. Drive corrective and preventive actions, remove roadblocks and ensure timely execution. Embed sustainable solutions through standards, SOPs, training and performance controls. Coach teams in Lean, continuous improvement and structured problem-solving methodologies.
Team / description
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Qualifications and Skills
Proven experience in Supply Chain, Operational Excellence, Continuous Improvement or a related environment.
Advanced knowledge of Lean and structured problem-solving tools, including A3, 5 Whys, Fishbone/Ishikawa, SIPOC, FMEA, RCA and Pareto analysis.
Strong project management, facilitation and stakeholder engagement skills.
Ability to analyze complex operational data, identify validated root causes and implement effective countermeasures.
Experience influencing cross-functional teams in a matrix organization.
Understanding of end-to-end Supply Chain processes, ideally within a regulated manufacturing environment.
Excellent communication, visual management and executive reporting skills.