Senior Director, Programme Management & Governance Lead

Lead the end-to-end orchestration of the Global Lonza Capability Centre transformation programme, ensuring alignment across all workstreams, delivery waves, and strategic objectives Act as the central integration point across design, technology, workforce, transition, and operational readiness activities to ensure successful programme execution Provide strategic direction and subject matter expertise in Global Business Services and Capability Centre design, challenging assumptions and guiding decision-making based on industry-leading practices Develop and maintain the integrated master programme roadmap, actively managing interdependencies, risks, timelines, and deliverables across all programme teams Design and implement the programme governance framework, including steering committees, executive forums, toll-gate reviews, decision rights, and escalation processes Ensure programme quality, readiness, and governance standards are consistently applied across all phases of the transformation lifecycle Oversee integrated wave planning and validate readiness across infrastructure, technology, workforce, transition, and service delivery activities prior to go-live Partner closely with transformation leaders, implementation teams, and business stakeholders to proactively identify and resolve programme risks, bottlenecks, and execution challenges Drive programme performance management through robust RAID processes, dependency tracking, financial oversight, and executive reporting mechanisms Monitor budget consumption, scope management, and value realization, ensuring execution remains aligned with the approved business case and strategic objectives Act as the primary interface between the programme, executive leadership, and the Transformation Office, providing clear, fact-based communication and decision support Lead external consulting partners, service providers, and programme vendors to ensure high-quality deliverables and successful programme outcomes Promote continuous improvement by embedding lessons learned, strengthening governance practices, and enhancing programme execution capabilities across subsequent transformation waves

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world — the satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

• Extensive and proven experience leading Global Business Services (GBS), Shared Services, Global Capability Centres (GCC), or large-scale enterprise transformation programmes in complex multinational organizations, preferably Swiss headquartered

• Proven track record establishing and scaling Global Capability Centres, preferably in India, and delivering large-scale operating model transformations

• Deep expertise in programme governance, PMO leadership, executive steering, and the successful delivery of complex, multi-workstream transformation programmes

• Strong understanding of GBS and GCC operating models, including service management, transition management, governance, value realization, and business case delivery

• Experience leading technology-enabled transformations involving organizational design, workforce transitions, service migrations, and enterprise platforms such as SAP S/4HANA

• Strong knowledge of India’s capability centre ecosystem, including talent dynamics, regulatory considerations, and operational setup requirements

• Experience operating within highly regulated industries, preferably life sciences, pharmaceuticals, healthcare, or CDMO environments

• Broad business understanding across functions including Finance, HR, Procurement, Supply Chain, Quality, Marketing, and Master Data Management

• Exceptional leadership, stakeholder management, communication, and influencing skills, with the ability to align senior executives, global teams, and external partners around a common transformation agenda

• Master's degree in Business Administration, Finance, or a related field required; PMP (or equivalent certification) preferred.

• Fluency in English is required, German desirable

• Willingness to travel globally (30%+) is expected