Field Service Engineer

Executes field service activities such as installation, setup, maintenance, repair, trouble shooting, training and technical consulting at customer site based on applicable processes and guidelines. Executes inhouse repair activities of machines and equipment based on applicable processes and guidelines. Executes feasibility testing and technical customer consulting based on applicable processes and guidelines. Executes 1st level service helpdesk duties based on applicable processes and guidelines. Provides field reports and product feedback based on applicable processes and guidelines. Follows Code of Conduct compliance.

Die Komax Gruppe ist Pionierin sowie Markt- und Technologieführerin bei Lösungen für die automatisierte Kabelverarbeitung. Als global tätiges Schweizer Unternehmen entwickeln und produzieren wir Serienmaschinen, kundenspezifische Anlagen, Qualitätssicherungsmodule, Testgeräte, Vernetzungslösungen und Serviceleistungen für verschiedene Industrien. Zur Komax Gruppe gehören über 50 Gesellschaften auf fünf Kontinenten, rund 3500 Mitarbeitende und ein weltweites Vertriebs- und Servicenetz.

• Technical apprenticeship

• College’s degree or equivalent in mechanical engineering, automation or electronics appreciated

• >2 year in industrial environment preferably wire harness industry

• Field service experiences appreciated

• Intermediate working knowledge of Salesforce CRM package appreciated

• Intermediate working knowledge of Microsoft Office package (Word, Excel, Power Point)

• Willingness to travel

• Communication skills

• English (Advanced Level)