Manager GBS

Identify and develop business opportunities with new and existing clients by advising on strategic priorities, operating model challenges, and relevant global trends. Lead and deliver high-quality projects in line with established methodologies, quality standards, and client expectations. Contribute to practice growth through business development, knowledge sharing, and internal initiatives. Collaborate across industries and stakeholders to originate impactful projects and engage senior decision-makers in sectors such as Pharma, Financial Services, Retail, Industrial Products, and Public Services. Strategy & Operating Model Design: Define GBS strategies, service delivery models, and governance frameworks to consolidate business services. Transformation & Implementation: Lead end-to-end transformation projects, including process mapping, technology assessment, implementation, and outsourcing. Stakeholder Management: Facilitate workshops and manage relationships. Contribute to practice growth with senior client stakeholders, communicating the GBS value proposition. Transition & Change Management: Support service transitions, application migration, and change management to ensure adoption of new operating models. Business Analysis & Value Creation: Develop business cases, analyze financial data, and perform cost modeling to drive ROI and savings.

At PwC Switzerland, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're part of a tech-forward, people-empowered network and help clients build, accelerate and sustain momentum across audit, assurance, tax, legal, workforce, deals and consulting.

• 7+ years of experience in the GBS/Outsourcing industry.

• Knowledge of the Swiss market and established client relationships.

• At least 5 years of relevant consulting experience, with skills in pipeline building, project management, and team leadership.

• Proven track record in GBS setups and transformations, ideally in shared services functions like Procurement, Supply Chain, FP&A;, HR, and IT.

• Ability to adapt and take ownership of tasks.

• Fluent in English and German. French is an additional asset.

• Experience in finance transformation and process optimization (Preferred).

• Familiarity with automation use cases and ERP products like S/4HANA (Preferred).