Payroll DS Manager
📍 Zug, Switzerland, 6300 Zug
Role and responsibilities
Manage end‑to‑end payroll delivery for assigned countries, ensuring timely and accurate payroll processing in compliance with company policy and local statutory requirements. Oversee payroll controls, approvals (including off‑cycle payments), reconciliations, payroll accounting entries, and statutory remittances. Ensure audit readiness by maintaining robust documentation, records, and payroll calendars. Support internal, external, and regulatory audits as required. Build strong, trusted relationships with senior country stakeholders and global partners across HR, Finance, Tax, Legal, Compliance, IT, Procurement, and Employee Relations. Serve as the primary escalation point for complex payroll issues, ensuring effective resolution and adherence to service commitments. Manage performance of third‑party payroll vendors, ensuring adherence to SLAs, operational metrics, and contractual obligations. Align stakeholder expectations, mediate conflicts, and balance operational priorities with business needs. Lead and manage a matrixed team of payroll supervisors and individual contributors. Own hiring, performance management, coaching, career development, succession planning, and resource allocation across assigned team. Promote a positive and inclusive work environment, fostering teamwork, and encouraging professional development. Foster a high‑performing, inclusive culture grounded in accountability, continuous learning, and strong customer focus. Lead payroll-related business, statutory, or compliance driven projects, ensuring delivery within scope, timeline, and budget. Stabilize existing payroll processes while driving continuous improvement, simplification, automation, and standardization. Partner with Global Payroll, (Capability Center when located in local country), and Projects teams on system implementations, transitions and enhancements. Represent Payroll in cross‑functional initiatives and transformation programs as required. Perform other duties assigned by Global or Regional Leadership.
Team / description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Qualifications and Skills
A minimum of 7 years of prior experience in Payroll, HR and/or Finance operations.
A minimum of 3 years in a Management/People Leader role is required
Strong experience managing multi‑country payroll operations
Proven experience overseeing payroll controls, compliance, audits, and statutory requirements.
Demonstrated ability to lead teams through change in a fast‑paced, matrixed environment.
Strong analytical, decision‑making, and problem‑solving capabilities.
Excellent English language written and verbal communication abilities, with strong presentation and facilitation skills and can speak to a diverse set of audiences
Adaptable and capable of navigating through ambiguity & work effectively in a fast-paced environment
Experience in knowledge management systems and proficiency with compliance requirements (e.g. SOX, business controls, etc.) are preferred
Certification in the following areas are preferred: Payroll, Project Management, Analytics, Lean Six Sigma/Design Thinking.