Johnson & Johnson AG
Business Process Owner Trade Systems
📍 6300 Zug, Zug, Switzerland
Role and responsibilities
Own the deployment within GTS of the end-to-end trade compliance business processes in accordance with the Global Trade Controls Standards, including Restricted Party Screening, Export and Import License Management, Product Classification (HS & ECN), Embargo Screening, and Free Trade Agreement (FTA) qualification. Reduce process variation by implementing standardized policies, practices, Performance Metrics, RACI, and a Governance Model for the critical trade capabilities enabled via GTS, SAP S/4 and adjacent Systems & Technologies. Lead the advancement and upgrade of GTS to the latest supported version (E4H / Edition 4 for HANA), de-risking the TranSCend roadmap and migrating MedTech's multiple GTS versions and clients toward a single, scalable global instance. Champion automation of compliance checks through GTS–SAP S/4 integration, enabling real-time screening, embargo, license, and classification controls with automated transactional blocks for non-compliant transactions. Oversee the consolidation and retirement of fragmented GTS instances across legacy ERPs and the phase-out of stand-alone trade tools, in alignment with the Global Trade Controls organization. Prioritize and advance proposed GTS capability upgrades across OTC and MAKE, including eliminating manual trade content updates from external suppliers, enabling FTA functionality, and replacing manual export control and trade sanctions solutions. Shape the roadmap, in alignment with Global Trade Controls and Global Trade Operations, for emerging and evaluation-stage capabilities such as customs broker EDI/API, US export electronic self-filing, regulatory license screening, supplier declarations, shipper letters of instruction, and special customs procedures (FTZ, inward processing, bonded warehouses etc.). Define the future-state organizational design required to deploy, execute, and sustain the GTS capability across global, regional, and site-level operations. In alignment with Global Trade Controls and Global Trade Operations, establish clear decision rights, accountabilities, and hand-offs across Global Trade Controls, Global Trade & Transport Operations, regional Deliver trade teams, JJT, and TranSCend delivery teams. Ensure capability adoption by aligning people, process, data, and technology requirements with the Trade Operating Model and the MedTech TranSCend deployment roadmap. Drive the operationalization of GTS post go-live in partnership with Global Trade & Transport Operations by ensuring business processes are established, adopted, and sustained with the right resourcing and support model in place. Align GTS and SAP S/4 trade capability deployment with the MedTech TranSCend timeline across ~50 sites spanning EMEA, NA, APAC, and LATAM, and the Supply Chain Segments. In alignment with the Special Trade Programs GPL from Global Trade Controls, sponsor and complete the FTA Proof of Concept and, upon success, scale multiple FTA implementations across applicable sites and product flows. In alignment with the relevant Global Trade Controls GPLs, define master data enablement requirements such as Country of Origin, costed bill of materials, classification codes, and Long-Term Supplier Declarations — partnering with applicable functions across the MT Supply Chain to close gaps.
Team / description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Qualifications and Skills
Deep knowledge of global trade compliance: restricted/sanctioned party screening, export and import license management, embargo screening, product classification (HS & ECN), and Free Trade Agreement qualification and certification.
Strong understanding of global trade controls standards, customs procedures, duty reduction programs, and the regulatory landscape governing export/import in a multinational MedTech environment.
Familiarity with special customs procedures (FTZ, inward processing, bonded warehouses), customs valuation, and country-of-origin determination.
Hands-on experience with SAP GTS ideally including GTS E4H and its integration with SAP S/4HANA master and transactional data.
Understanding of compliance automation, real-time screening/blocking, and reporting/analytics for trade operations.
Exposure to customs broker EDI/API enablement, electronic self-filing, and document management for trade recordkeeping.
Proven business process ownership credentials designing, standardizing, and governing E2E processes, including installation of RACI, Performance KPI’s and Governance.
Ability to translate regulatory and compliance requirements into scalable, system-enabled processes and operating models.
Senior leadership presence with the ability to influence across compliance, supply chain, IT, legal, and regional trade operations.
Strong program and change management skills; able to drive standardization and adoption while phasing out legacy tools and manual processes.
Excellent communication and stakeholder-management skills across global, cross-functional, and multicultural teams.
Bachelor's degree in Supply Chain, International Business, Law, Engineering, Information Systems, or related relevant fields; advanced degree or professional trade compliance certification preferred.
10+ years of progressive experience in global trade compliance, customs, or international trade operations, with significant time in a regulated industry.
Demonstrated experience as a business process owner or lead on SAP GTS and/or SAP S/4 trade compliance implementations.
Experience operating in a global matrix organization and managing multi-region program delivery.