Johnson & Johnson AG

Manager, Data Quality Operations

📍 Schaffhausen, Switzerland

Role and responsibilities

As we are building out our Data Strategy and Operations organization, we are creating this role as part of our Master Data Process and Capability team. Our key accountabilities include design and maintenance of master data management governance policies and procedures that are aligned with business objectives and regulatory requirements. Our team enables End-to-End Master Data Management workflows, ensuring standardized global MDM processes that leverage technology for automating and orchestrating timely master data set-up. We coordinate master data management processes, maintain key data elements, resolve master data issues, and monitor data quality. By working closely with key partners, we manage master data tasks and risks related to new product launches ensuring deadlines are met. The Manager for Data Quality Operations leads and oversees activities to ensure the accuracy, completeness, and consistency of data, acting as a crucial link between business operations and IT, defining data standards, implementing validation rules, monitoring data health, and overseeing remediation efforts to ensure data is trustworthy for decision-making. As a key leader within the Data Management Team, the Manager, Data Quality Operations will have the opportunity to lead a critical function, will help co-ordinate peers from across our supply chain functions, set priorities, and partner with other leaders across the organization to ensure that master data processes align with business objectives and product launch timelines.

Team / description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Qualifications and Skills

  • A minimum of a Bachelor's/University degree or equivalent through experience is required.

  • Fully competent manager with solid general industry and company knowledge (e.g., Johnson & Johnson or comparable regulated industry).

  • 5+ years of related experience.

  • Demonstrated experience managing processes, functions and teams in an operational environment.

  • Experience working within defined processes while driving continuous improvement.

  • Deep expertise in enterprise ERP systems (e.g. SAP/S4HANA) & familiarity with related systems.

  • Advanced proficiency in Microsoft Excel, Power BI, Tableau, and/or SQL for data validation & reporting.

  • Strong understanding of master data governance principles, data lifecycle management, and related best practices.

  • Exceptional analytical and problem-solving skills, with a focus on data quality improvement.

  • Strong organizational and prioritization skills to succeed in handling multiple priorities in a fast-paced environment.

  • Ability to build strong collaborative relationships, influence multiple partners, and establish common goals and objectives without sacrificing outcomes.

  • Strong written, oral, and presentation skills in our business language English.