Internship - Customer Service - 6 months

Provide professional reception services at our newly established headquarters in Basel, ensuring a professional and welcoming customer experience Support the setup and continuous improvement of internal processes and operational procedures in alignment with management Coordinate daily operational needs from subtenants and ensure efficient facility support Assist Customer Service Management in various operational tasks and ongoing projects Contribute to the continuous improvement of service quality and workplace experience

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Join our Basel Customer Service team at Jet Aviation as an intern. As part of Jet Aviation, you will work alongside experienced professionals in a dynamic aerospace environment.

• Currently enrolled in a relevant study program (e.g. Hospitality, Business Administration, Tourism, or a related field)

• Experience in reception, front office, or hospitality roles in a leading hospitality environment.

• Comfortable working in a fast-paced and dynamic environment

• Strong interest in developing and improving processes and procedures

• Quick learner with a proactive mindset and the ability to work independently

• Strong communication and interpersonal skills with a service-oriented mindset

• Fluent in English; knowledge of French and/or German is an asset

• Valid driver's license, Category B is mandatory