H&M Home Sales Advisor

Create an inspiring shopping experience for customers every day; provide excellent customer experience in the Concept Store; act as an ambassador for the brand; work with the team to exceed customer expectations and drive selling on the sales floor; give excellent customer service; act in line with H&M Group values and the H&M Home brand DNA; ensure the store adheres to company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses; work with the store team to maximise profitability and sales; work with the management team to keep the store up to date and well informed of administrative policies and routines.

At H&M Home, our purpose is to make it possible for many people to create a personal and modern space — a place to feel at home. Our vision is to be a credible world-class interior brand. We will reach our vision by being brave, daring to test ideas, learning from experiences and getting new insights. The role is in an H&M Home Concept Store, where the team aims to create brand awareness and drive selling through other sales channels, online and in shop-in-shops.

• Flexible to work over 2 days every week including Saturday

• A passion for customer service, people and interior design

• A great drive and a result driven attitude

• Being well-organised and able to prioritise

• A positive attitude, and a willingness to learn and improve

• An entrepreneurial approach, where you think outside the box

• Fluent in Swiss German/German