Hamilton AG

Field Service Engineer Switzerland

📍 Home Office Switzerland, 7402 Bonaduz

Role and responsibilities

Install, maintain, qualify, and repair Hamilton Robotics Liquid Handlers such as STAR and VANTAGE instruments. Diagnose technical issues and provide fast, effective solutions. Support customers remotely and on-site. Document service activities and maintain accurate system records. Build strong customer relationships and identify opportunities for additional services. Collaborate closely with Technical Support, Application Support, Sales, and global experts.

Team / description

True to the vision "We drive innovation to improve people's lives", the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors. The Business Unit Robotics develops, produces and distributes pipetting robots for the automation of liquid handling processes for a wide range of customers from the pharmaceutical and food industry, all the way to cell and DNA research.

Qualifications and Skills

  • Technical education in automation, electronics, mechatronics, or a related field

  • Experience in field service, laboratory automation, or complex technical equipment is an advantage

  • Strong troubleshooting skills and a hands-on, customer-focused mindset

  • Independent, reliable, and well-organized working style

  • Willingness to travel regularly throughout Switzerland

  • Good German and English skills; French or Italian is an advantage