Novartis AG
(Senior) Quality Manager
📍 Basel (City)
Role and responsibilities
Manage complex projects and processes to support the TRD product portfolio, development activities, and departmental objectives in line with agreed timelines, quality standards, and regulatory requirements. Ensure sustained compliance with cGMP, internal quality standards, and health authority expectations across all assigned activities. Act as Subject Matter Expert (SME) and provide QA oversight and functional expertise to TRD line units, cross-functional teams. Perform review, approval, and release of GMP-relevant deliverables, can include batch disposition for clinical trial materials (IMP), in accordance with defined authorities. Can oversee the review of master and executed batch records, ensure timely clarification of GMP deficiencies, and supervise appropriate follow-up actions. Author, review, and approve GMP documentation (e.g., CoAs, BRR checklists, SOPs, Quality Risk Assessments) ensuring completeness, accuracy, and compliance. Can provide QA support to project teams and contribute as an active project team member as applicable. Can act as QA Single Point of Contact (SPOC) for assigned Contract Manufacturing Organizations (CMOs). Ensure alignment and harmonization of QA responses across TRD QA Operations. Can serve as SAP/GLIMS key user and QA Operations SPOC for system-related topics. Support internal and external audits and inspections, ensuring readiness and effective responses. Ensure compliance with all relevant quality, safety, ethical, and information security standards.
Team / description
The (Senior) Quality manager is responsible for leading and overseeing quality activities across the TRD portfolio, ensuring compliance with cGMP, regulatory requirements and the Novartis Quality Manual and is conducted according to the relevant Standard Operating Procedures. The (Senior) QAM provides strategic QA oversight, drives quality decision-making, and ensures timely delivery of GMP documentation, batch release (as applicable), and project milestones. Acts as key interface for stakeholders and external partners (CMOs) as applicable, ensuring robust audit readiness, effective CAPA management, and alignment of quality standards. Leads risk-based quality assessments and supports inspections and audits. Contributes expert guidance to cross-functional teams to ensure consistent, compliant, and efficient quality operations.
Qualifications and Skills
Experience in GMP environment, preferably including QA
Experience in batch release, documentation review, and inspection support preferred
Experience in project management and cross-functional collaboration in a global matrix organization is highly desirable.
Experience with GMP aspects of small molecules, new modality pharmaceutics is a strong asset.
Experience with external partners (e.g., CMOs) and supplier quality oversight is an asset.
Strong knowledge of cGMP and regulatory requirements
Strong scientific, technical, and quality risk management expertise
Solid scientific and technical understanding of pharmaceutical processes
Analytical thinking with proven ability to assess GMP compliance
Strong decision-making, organizational, and project management skills
Effective communication, leadership and stakeholder management
Fluent English (written and spoken)
Local/site language (desirable)