Unified Communication Engineer

Design, development and optimisation of global Unified Communications services (Cisco Jabber, Webex, Video Conferencing, VBrick): Responsible for the architecture, implementation, and ongoing improvement of secure, scalable, and highly available UC solutions. Technical lead for UC in projects: Act as subject matter expert, providing technical guidance and ensuring integration of UC requirements in local and global IT initiatives. 3rd level support for UC incidents: Resolve complex technical issues, perform root cause analysis, and ensure minimal disruption to business operations. Documentation ownership: Maintain up-to-date technical configurations and create clear end-user guides to support efficient service delivery and adoption. Vendor and stakeholder collaboration: Liaise with technology vendors, service providers, and internal stakeholders to ensure SLAs are met and future needs are addressed proactively.

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

• Higher technical education: Degree from a university of applied sciences (FH/TS) or equivalent in IT/telecommunications

• Self-motivated with strong organisational skills: Works independently, efficiently, and with precision in a demanding environment

• Strong understanding of underlying UC infrastructure: Knowledge of networking fundamentals (VoIP, QoS, SIP, RTP) and integration with Microsoft 365, Active Directory, and firewall/security systems

• Experience with monitoring and automation tools: Skilled in using UC management platforms, log analysis, and scripting to proactively detect issues and streamline operations

• Problem-solving mindset: Skilled at diagnosing and resolving complex technical issues quickly and systematically, ensuring high availability of communication services

• Collaborative team player: Works effectively in cross-functional teams and communicates clearly with both technical peers and non-technical stakeholders

• Fluent in German and English: Proficient in both languages, enabling effective communication across teams and regions