Lobby Ambassador

Be the first point of contact for visitors and employees—greet them warmly, answer questions, provide directions, and make everyone feel welcome. Keep our workplace secure by managing visitor access, handling registration and badge issuance, and working with security to maintain a safe environment. Deliver exceptional service as a brand ambassador—respond to needs quickly, handle concerns professionally, and reflect our company values in everything you do. Run front desk operations smoothly—manage phones and emails, handle mail and packages, coordinate couriers, and keep the lobby clean and organized. Support events and meetings by coordinating room reservations, setup, catering, and ensuring all spaces and equipment are ready to go. Provide administrative backup—manage supplies and inventory, order consumables, handle scheduling and calendars, arrange travel, and keep accurate records.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Strong communication skills and a friendly, professional presence

• Customer-focused mindset with the ability to juggle multiple tasks

• Excellent organizational skills and attention to detail

• Calm under pressure and adaptable to changing priorities

• Comfortable with phone systems, email, and office software

• Proactive attitude and willingness to go above and beyond

• Previous reception, hospitality, or customer service experience is a plus but not required