ECAD Service Manager

Manage and enhance the ECAD service portfolio, ensuring a harmonized and strategically aligned application landscape. Lead agile development teams, application managers, project managers, specialists, and external vendors. Oversee the development, maintenance, and continuous improvement of ECAD applications while ensuring data integrity and consistency. Manage the full lifecycle of ECAD applications and environments, including selection, deployment, maintenance, upgrades, and retirement. Collaborate with business stakeholders to understand requirements, demand, and strategic objectives. Manage vendor relationships, including software and hardware licensing, technical support, and contract negotiations. Ensure successful delivery of software development projects in alignment with the Hitachi Energy IT Project Management Framework. Develop and implement ECAD best practices, standards, and procedures to improve design efficiency and quality. Evaluate and introduce new ECAD technologies and methodologies to enhance productivity and design capabilities. Manage budgets for ECAD software, hardware, and services while ensuring compliance with industry standards, company policies, data security requirements, and monitoring system performance and team activities.

Hitachi, Ltd. is seeking an ECAD Service Manager to oversee and optimize its electrical and electronic computer-aided design (ECAD) systems and services. This role is crucial for ensuring the efficient and effective operation of ECAD applications and supporting Hitachi Energy engineering and other value chains globally.

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field; Master's degree preferred.

• Minimum 8 years of experience in ECAD system administration, development, support, or design engineering roles.

• At least 3 years of leadership or management experience. Proven ability to manage projects, prioritize workloads, and deliver results in a fast-paced environment.

• Strong experience with Agile software development methodologies such as SAFe, Scrum, and Kanban.

• Knowledge of IT service management frameworks, particularly ITIL.

• Extensive hands-on experience with industry-standard ECAD tools, including Zuken E3.series, Altium, or similar platforms.

• Demonstrated ability to collaborate effectively with cross-functional teams and senior business stakeholders.

• Strong financial acumen, including budgeting, forecasting, purchasing, and cost management.