Head Legal IT and Business Operations

Serve as a strategic legal counterpart to the procurement organization, help shape sourcing strategy, constructively challenge established approaches. Provide strategic, pragmatic and actionable legal advice on complex IT and business operations matters, including operational resilience and cybersecurity. Lead the drafting, review and negotiation of complex sourcing arrangements, including major international contracts for IT infrastructure, cloud and AI services, IT outsourcing and regulated outsourcing. Maintain and continuously improve templates and intra-group agreements. Constantly identify and implement opportunities to make governance processes and related frameworks effective, proportionate and supportive of responsible business execution. Build trusted relationships across Zurich’s businesses and functions globally, and use your influence to shape key decisions, strategic projects and business initiatives. Define and deliver the strategic direction for Legal IT & Business Operations, aligned with Zurich’s business priorities, risk appetite and broader legal strategy. Lead, develop and inspire a high-performing team by setting clear priorities and fostering collaboration, accountability and continuous professional growth. Advance a legal operating model that uses technology to deliver efficient, scalable and commercially focused legal services. Manage relationships with external legal counsel and engage constructively with relevant regulatory authorities.

Join our team at the Group’s Corporate Center Legal team and help enable Zurich’s success by providing strategic legal support across IT, business operations and strategic sourcing. In this role, you will advise on complex legal matters, collaborate closely with Zurich’s industry-leading teams and set the strategic direction for your team. This is an exciting opportunity to grow, innovate and make an impact as part of a passionate team.

Zurich is a leading multi-line insurer, serving over 82 million customers in more than 200 countries and territories with more than 65,000 employees. For over 150 years, Zurich has been transforming insurance – offering not just protection, but also prevention services that promote well-being and climate resilience. Guided by our purpose to ‘create a brighter future together,’ we aim to be one of the most responsible and impactful businesses in the world.

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet.

• A proactive, hands-on, curious and solution-oriented approach, with the ability to think creatively and navigate complex issues.

• Extensive expertise and a strong track record in sourcing and negotiations, particularly in IT services and ideally gained at an international insurance company, leading law firm or global organization.

• Proven people leadership experience, with the ability to set direction, build capability and create an inclusive, high-performing team culture.

• Strong strategic judgment and commercial acumen, with the ability to evaluate complex legal and regulatory issues and translate them into practical legal advice for business stakeholders.

• Credibility and confidence to advise, challenge and influence senior executives and stakeholders across businesses, functions and geographies.

• A law degree and bar exam, preferably from Switzerland.

• Postgraduate studies, such as an LL.M., and other relevant qualifications are advantageous.

• Fluency in English is required; proficiency in additional languages is desirable.