Audit Manager - Life Insurance

Delivery of audits to exceptional quality, on time and within budget. Collaborate closely with GA’s Centres of Excellence, leveraging their expertise to enhance our audit practices and outcomes. Leverage and encourage the team to use Data analytics, assessing IT fundamentals and Agentic AI within the team throughout the audit process. Working with senior team members, prepare and deliver clear and impactful audit reports with key findings and agreed actions to senior management. Build and maintain strong day to day relationships, holding open and constructive relationships with stakeholders throughout audits and any wider interactions. Take an active role in your development and support the growth of the team. Champion a culture of experimentation and continuous learning – encouraging curiosity and role modelling a growth and learning mindset. Actively coach and upskill members of the team, creating an open environment for discussions. Actively enhance your new world skills: Data, IT and Agentic AI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets. Support the development of the risk assessment, audit plan, team meetings, trainings etc. Collaborate throughout audits with all levels to achieve the best possible outcomes on audit. Uphold and model the highest standards on ethics and integrity, ensuring compliance with all relevant standards, regulations, and internal policies.

Zurich Group Audit is a diverse international team of over 275 colleagues from 33 different nationalities, working globally as one function with a common purpose: to keep Zurich safe. Together, we bring our skills, capabilities, and unique strengths to provide real insights to our stakeholders and drive positive change. Our ambition is to be the best we can be for our company, our people, and our communities. We are committed to continuous learning and improvement, striving to excel in what we do and how we do it. To support this, we are transforming into a fully digital, data-driven, and AI-enabled function, maximising our human capabilities with technological innovation. Zurich’s Life business supports customers across their protection, savings and retirement needs, combining risk protection with capital efficient savings and long term retirement solutions. This is built on disciplined underwriting and pricing, strong lifecycle profitability management, effective claims and in force management, and a consistent focus on delivering good customer outcomes. The Life strategy focuses on strengthening Retail profitability and customer loyalty, scaling Life Protection as a global growth business, and growing capital efficient savings and retirement solutions to support sustainable earnings and cash generation.

• Relevant bachelor’s or master’s degree and/or professional qualification: CIA, chartered accountant, actuarial qualification and/or CII (or equivalent)

• Minimum 7+ years of relevant experience, including within Internal Audit, Risk Management or Compliance, predominately related to Life insurance.

• Experience within complex, fast moving and international organizations.

• Strong understanding of Internal Audit Standards and methodology and internal control frameworks. Strong report writing skills

• Strong relationship management skills, with proven record of working with and influencing stakeholders across various levels.

• Experience in dealing with regulators and/or other external stakeholders preferred.

• Strong understanding of Life insurance (Protection and Savings) operations and products, across areas such as underwriting, claims, pricing, policy servicing, customer/complaints, distribution/commissions, fraud and reinsurance.

• Good experience/understanding of the power and application of new world skills (Data, IT and agentic AI)

• Strong project management skills, ability to organize teams, prioritize tasks, guide, and coach other team members to deliver on time to high quality standards.

• Passion and enthusiasm to continue to grow yourself and others around you.

• Fluent verbal and written English language skills.