Inside Account Manager

Proactively manages accounts by evaluating product mix and profitability. Identify appropriate opportunity to sell TD full portfolio of products and services. Develops strategic business plans, and effectively present to TD management. Provide team direction on KPI performance, company directives, vendor initiatives, etc. Viewed by supporting departments management teams as a change agent and subject matter expert. Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers. Assists associates and reps in resolving complex, important customer problems or issues. Helping resellers get best pricing / deals through alliance with internal TD departments; informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions. Requires high level of interpersonal and collaborative skills. Identifies, develops, and implements business opportunities through customer facing activities. Demonstrates detailed account knowledge. Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments. Performs additional duties as assigned. Meets attendance and punctuality standards.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.

• Able to be diplomatic when handling calls/correspondence for Management.

• Able to identify needs and opportunities and develop action plans to address.

• Able to interact effectively with all levels of management.

• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

• Able to prepare/analyze appropriate reports and other business correspondence.

• Able to serve as a resource to others in the resolution of complex problems and issues.

• Able to sort through numerical information and recognize trends and details.

• Able to think strategically and tactically.

• Possesses strong organizational and time management skills, driving tasks to completion.

• Able to analyze and resolve complex issues and problems in a sound and timely fashion.

• Able to maintain confidentiality of sensitive information.