F&B Service Expert

Responsible for ensuring smooth service operations, guest service during your shift. Enforcing and meticulously maintaining the hotel’s internal standards regarding guest service. Taking reservations. Welcoming guests, seating them, providing guest service, and seeing them off. Knowledge of the entire food and beverage menu, as well as all services available at the hotel. Providing friendly, prompt, and clean service of food and beverages, as well as attentive and friendly guest service. Training new employees.

A dynamic and young team of more than 200 bright minds who know how to have fun at work. An open and transparent corporate culture that emphasizes the values of a passion for excellence, guest-centricity, and a spirit of innovation. The position offers an attractive challenge with opportunities for growth and learning for the incumbent. A permanent position that requires independence and personal responsibility. You can expect a versatile role in a very lively and structured environment, progressive and dynamic employee policies, and the benefits of an international hotel group.

• At least three years of practical work experience in the same or a related industry

• You enjoy providing excellent service and are always on top of things

• You organize your work in a structured manner and enjoy communicating in German and English; handling complex guest correspondence is essential.

• You creatively address guest issues and implement new ideas with great interest and a keen sense of guest needs.

• You can effectively handle more challenging tasks even under stress and time pressure over the course of several days.

• You’re flexible and fit well into a young, dedicated team; you’re helpful and cooperative.

• For us, the guest is at the center of our business philosophy and actions—not just in mission statements on paper, but in practice and in our day-to-day work.

• Our team is extremely innovative and eager to experiment. If you also enjoy new things and challenges and approach them with curiosity and a drive to get things done, you’ll be a perfect fit for our team.

• You’re anything but ordinary!