Marriott (Schweiz) GmbH
Welcome Agent Receptionist
📍 8001 Zürich
Rolle und Verantwortlichkeiten
Greet our guests with enthusiasm and professionalism from check-in to check-out, creating a WOW effect at every step and anticipating their needs with finesse. Advise guests on hotel services, stay conditions, and any other inquiries, ensuring an unforgettable experience. Handle communication with guests via phone and email, and relay essential information to various hotel departments. Verify services, invoicing, process payments, and monitor deferred payments.
Team / Beschreibung
As a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction. An exciting chance to join the W Verbier team.
Qualifikationen und Fähigkeiten
Previous experience in front desk operations in a 5-star hotel.
Fluent in French and English; proficiency in a third language is a plus.
Highly motivated and passionate about the realms of taste, sound, body, scene, and stance.
Attention to detail and commitment to delivering exceptional customer experiences.
Position to be filled for the Winter season: July 2026 to March 2027.
Due to visa restrictions only applicants from Switzerland and European Union can be considered.