Sales Support / Order Processing Specialist

Preparing cost calculations and quotations based on customer inquiries Managing and supporting customer projects, such as product launches, customer-specific requirements, or the implementation of Just-in-Time (JIT) delivery concepts Supporting the Site Manager in the development and continuous improvement of costing models, as well as the creation of KPIs and performance analyses Assisting the Sales team with special projects and cross-functional initiatives Creating and processing customer orders in ERP systems and WireMind Preparing, printing, and distributing production orders Supporting production planning, scheduling, and capacity management Serving as the central point of contact for customers regarding orders, delivery dates, order tracking, and technical clarifications Creating delivery notes and invoices Ensuring material availability to support smooth order fulfillment processes Handling and tracking customer complaints and claims

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network. Since 2023, WUSTEC has been part of the Komax Group. For more than 25 years, we have stood for innovation and efficiency in control cabinet manufacturing. With a dedicated team, state-of-the-art machinery, and the ambition to explore new approaches, we create measurable added value for our customers through quality, efficiency, and short lead times.

• Successfully completed a commercial or business-related vocational training program, or training in a production or electrical engineering environment with a strong focus on administrative and organizational tasks

• Technical understanding and basic knowledge of electrical engineering are considered an advantage

• Confident user of ERP systems and standard Microsoft Office applications

• Excellent written and spoken German skills

• Good English skills are desirable

• Structured, independent, and quality-focused way of working

• Strong team spirit, reliability, and flexibility

• Customer- and service-oriented mindset with a solution-driven approach