Sr Mgr Outbound Freight Capability

Define the end-to-end outbound freight capability, including shipment execution, carrier connectivity, labeling, manifesting, and freight visibility across J&J; and 3PL-operated sites. Establish global process standards and policies for outbound freight execution, ensuring alignment across regions, site types, and operating models. Define business requirements and capability needs for outbound freight, ensuring alignment with Order-to-Cash processes and upstream/downstream dependencies. Partner with Systems Strategy and IT teams to translate business requirements into system capabilities (e.g., transport execution tools, carrier integration, labeling solutions). Define deployment frameworks and playbooks to support consistent rollout of outbound freight capabilities across sites and regions. Ensure alignment between outbound freight capability and 3PL partner capabilities, including defining minimum requirements and integration expectations. Collaborate with Network Design and Value Assurance teams to ensure outbound freight capability assumptions are reflected in business cases and network decisions. Define KPIs and performance measurement frameworks for outbound freight execution, including service, cost, and operational efficiency metrics. Identify gaps in current outbound freight processes and capabilities, and drive continuous improvement initiatives to enhance performance and scalability. Support governance forums by providing visibility into capability definition, deployment progress, and key risks or dependencies. Ensure alignment between outbound freight capability and contractual frameworks, including coordination with Procurement and Partner Management teams. Capture and standardize best practices and lessons learned to continuously refine capability frameworks and support future deployments.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

• A minimum of a Bachelor’s degree is required

• A Master's degree or MBA in Supply Chain, Operations, Engineering, or a related field is preferred

• Minimum 8–10 years of relevant experience in transportation, logistics, or supply chain operations, with strong exposure to outbound freight execution

• Deep understanding of transport execution processes, including carrier connectivity, labeling, parcel and freight management, and shipment visibility

• Experience defining or implementing transportation capabilities, systems, or process frameworks in complex, multi-site environments

• Experience working within or alongside 3PL-operated logistics environments, with understanding of partner capabilities and operating models

• Strong understanding of integration points between transportation, warehouse operations, and Order-to-Cash processes

• Experience collaborating with IT and Systems teams to translate business requirements into technology solutions

• Ability to work in a global, matrix organization: strong stakeholder management and influencing skills across functions and regions

• Strong analytical and problem-solving skills, with ability to evaluate trade-offs and define scalable capability solutions

• Experience supporting large-scale transformation or capability build-out initiatives is preferred