Deloitte AG

Consultant ServiceNow - Technology Strategy & Transformation

📍 Zurich

Rolle und Verantwortlichkeiten

Advise executives and operational teams to solve their most complex IT and business challenges. Design ServiceNow solutions that automate processes, increase efficiency, and create real business value. Lead transformation projects – from strategy and design through implementation and beyond. Learn continuously from experienced partners and develop yourself into a sought-after consulting expert. Grow with us: Your expertise in ServiceNow and consulting opens doors to national and international projects and career opportunities.

Team / Beschreibung

By joining the team of our Zurich office, you will be integrated into a diverse bunch of congenial colleagues right from the start. We take your further development seriously and offer you a comprehensive internal and external training programme. You will also benefit from our expertise in a deep understanding of technology, coupled with excellent communications skills and broader business understanding. Look forward to working together with some of the largest organisations in Switzerland and the world to introduce the change that really makes an impact for their business.

Qualifikationen und Fähigkeiten

  • Is interested to do ServiceNow Consulting and studied Information Systems Management

  • Fluent German and English – You communicate confidently with German-speaking clients but also with international Clients

  • Functional expertise – You understand business requirements and can translate them into ServiceNow “language”

  • Business Analyst mindset – You think in processes, not just features

  • IT understanding – You know IT processes, ITIL fundamentals, or IT Service Management

  • Consulting experience – You have already worked on client projects or in consulting environments

  • 1–3 years of practical experience with ServiceNow (ideally in ITSM, ITOM, CSM, or Workflow modules) or similar automation platforms

  • Certifications – ServiceNow Certified Application Developer or Administrator