Global Clinical Operations AI Program Associate Director

Oversee planning, execution, delivery, and reporting across the Global Clinical Operations AI portfolio. Monitor portfolio progress, dependencies, risks, and milestones to support effective decision-making. Deliver portfolio reporting and insights using standardized key performance indicators and metrics. Partner with Product Owners and Platform Leads to maintain an integrated AI roadmap and solution landscape. Coordinate governance activities including intake, prioritization, risk assessment, compliance alignment, and approvals. Support adoption of self-service, low-code, and productivity-focused AI solutions across Clinical Operations. Lead change management, communications, training, and launch readiness activities for AI initiatives. Apply consistent program management practices, including value tracking, quality assurance, and benefits realization.

This role offers the opportunity to help shape how AI is adopted across Global Clinical Operations, working at the intersection of innovation, transformation, and delivery. You will partner with leaders across the organization to turn AI opportunities into practical solutions that enhance productivity, support compliant operations, and accelerate the journey toward an AI-enabled Clinical Operations organization.

• Bachelor's degree in Computer Science, Engineering, Life Sciences, or a related discipline, or equivalent relevant business experience.

• A postgraduate qualification in a relevant discipline would be beneficial.

• Significant experience in program management, project management, digital delivery, or business transformation within complex global organizations.

• Proven ability to coordinate multiple workstreams and drive delivery across cross-functional initiatives.

• Strong understanding of Clinical Operations or the ability to rapidly develop expertise in the clinical trial environment.

• Experience delivering innovation, transformation, or technology-enabled change that resulted in measurable business outcomes.

• Ability to build trusted partnerships and influence stakeholders across technical, operational, and compliance functions.

• Experience supporting digital or AI initiatives, including solution deployment, adoption, or process automation.

• Experience working within regulated environments and applying compliance requirements to operational delivery.

• Excellent communication, change management, and facilitation skills, with the ability to drive adoption of new ways of working.