ICT Supporter

Ensure smooth day-to-day IT operations for end users Install, maintain and support client devices (desktops, laptops and mobile devices) Provide support for hardware and software issues (on-site and remote) Administer and maintain Active Directory and Microsoft 365 environments (Teams, Exchange, Azure) Manage mobile devices (iOS in Azure) Support software deployment and operating system rollouts Assist with network-related tasks, including upgrades, replacements and administration of networking tools Onboard and train new employees Create operating manuals, checklists and user guides

Zehnder stands for energy-efficient products and solutions for a healthy and comfortable indoor climate to help to improve quality of life. The Zehnder Group produces and sells decorative radiators, as well as heating and cooling ceiling systems, comfortable indoor ventilation and air cleaning systems on an international level. As well as working together with our customers as an excellent team, we are dedicated, we radiate passion and we love what we do – all to ensure that we are always the number one choice among customers. As a leading innovator, we employ 3500 people globally. The slogan "always the best climate" also applies to the workplace at the Zehnder Group. The Zehnder Group’s thinking is long-term and sustainable. A healthy motivating working environment is the only way to achieve top performance in every area. We therefore want to recruit the best talent and at the same time promote from within and achieve mutual commitment.

Our flat hierarchies and open culture offer many opportunities. While the family spirit within Zehnder ensures a trusting and inclusive environment, our global presence brings the international spirit to our jobs.

• A completed qualification in IT systems engineering (EFZ/FA) or an equivalent qualification

• At least 3 years of experience in end-user support

• Strong knowledge of Windows clients, Microsoft 365 (Active Directory, Azure, Teams, Exchange, experience in working with MS Intune) and iOS devices

• Experience with Mobile Device Management (iOS in Azure); knowledge of Modern Workplace solutions is an advantage

• Strong communication skills with a customer- and solution-oriented mindset, combined with empathy and service orientation

• A reliable, responsible and resilient approach with strong organisational skills and a proactive, structured working style

• Analytical thinking, flexibility and willingness to learn

• Availability for occasional evening or weekend assignments

• German and English written / spoken fluently