Eins von 57 Stellenprofilen beim Arbeitgeber UNION BANCAIRE PRIVEE, UBP SA
Second level analysis and support of Triple'A Plus requests or related information system interfaces. Functional support of the Triple'A Plus solution core engine, modules, through various channels access (GUI, WUI, ODdata). Technical support regarding Triple'A and its interfaces. Functional knowledge regarding mapped entities (positions, operations, portfolio, instruments, asset classes, ...). Resolution of production incidents throughout the incident management process. Contribute as subject matter expert to: prioritization, investigation and root cause analysis. Maintain excellent relationship and communication with stakeholders, other IT teams and business areas. The candidate might be required to work early/late shifts include special presence for day-off, and periodically work on a on call support basis. Participation to selected phases of projects (Design, implementation and system integration testing) to provide feedback from a production perspective to these processes.
The Bank’s entire operations are managed by COO Division and are headed up by the Chief Operating Officer. It strives to provide both in-house and external clients with a first-rate service to ensure our business operates efficiently and at the best possible cost. The COO division comprises Operations, Finance, Information Management, Human Resources and Logistics. COO employees are committed to providing, with professionalism and enthusiasm, an efficient, proactive, high-quality service that meets the needs of clients within the context of the Bank’s overall strategy.