Stellenprofile bei UNION BANCAIRE PRIVEE, UBP SA: IT Ops Team Leader

Eins von 57 Stellenprofilen beim Arbeitgeber UNION BANCAIRE PRIVEE, UBP SA

Rolle und Verantwortlichkeiten

Ensure the Batch Operation management Ensure the Information System stability and ensure escalation and incident qualification; control documentation and the required updates. Use main monitoring console and subsequent tools. Coordinate all non PROD batchs activities to ensure the best quality and ensure timings (EVX, UAT, Tests, DEV, ShEnZo). Adapt documented instructions based on events and business impacts, and ensure an updated documentation. Ensure documentation is applied and actions made are in sync with the business constraints. Raise and qualify incidents based on events identified and business impacts. Actively contribute to incident resolution. Proactively Interact with the Incident Manager. Participate and support test efforts. Communicate transparently issues and improvements required for this position. Actively Contribute to knowledge transfer required on applications. Interact and follow instructions defined by the 'Analyste d'exploitation'. Interact with Global Service Desk (L 1) and L2 / L3 teams.

Team / Beschreibung

Group COO is a vast and key division of the Bank, headed up by the group Chief Operating Officer, covering several departments supporting the client facing teams. It strives to provide both in-house and external clients with a first-rate service to ensure our business operates efficiently and reliably. The division comprises Operations, Finance, Credit Structuring and Administration, Information Technology, Human Resources, General Services (real estate, travel and logistics), Security and Data Governance as well as Change Management & Controls. All department heads report into the group COO.

Qualifikationen und Fähigkeiten