Project Manager Service Grid Automation

Lead the end-to-end execution of local and international service projects and agreements from commercial handover to successful closure, ensuring delivery against scope, timeline, quality, and financial targets. Act as the primary interface to customers, building trusted relationships and leading high-impact engagements, including technical discussions and service delivery. Drive proactive risk and opportunity management, applying a strategic mindset to ensure sustainable project outcomes. Maintain full accountability for project and contract performance, including financial steering, resource planning, and forecasting in close alignment with controlling and operations. Lead contract execution, including change and claim management, safeguarding both customer satisfaction and business interests. Foster cross-functional collaboration and alignment across engineering, manufacturing, supply chain, commissioning and technical support teams in a global setup. Contribute to continuous improvement initiatives and actively shape best practices within the project management function.

We are a flexible team with flat structures that operates in a dynamic, project‑oriented environment. Our SLAs and service projects span the full spectrum, from simple to highly complex. We value a hands‑on mentality, strong customer orientation, and a genuine willingness to invest in personal learning and growth. Thanks to our flexible working models, we can accommodate both personal and business needs while creating an environment in which all employees are empowered to perform at their best and continue to develop.

• Proven track record (5+ years) managing complex projects and/or service agreements in an industrial or technology-driven environment, ideally with international exposure

• Demonstrated ability to lead stakeholders at multiple levels, including senior customer representatives

• Strong commercial acumen with solid expertise in financial steering, risk management, and contract execution

• Confident communicator with the ability to influence, negotiate, and present effectively in an international context

• Experience working in matrix organizations and leading cross-cultural teams

• Relevant project management certifications (e.g., PMP, IPMA) are an advantage

• Fluent in German or French; business fluent in English is mandatory