Learning & Development Specialist
📍 6901 Lugano
Rolle und Verantwortlichkeiten
Learning & Development Program Delivery (Apprentices & Interns)
Design, implement, and continuously improve apprentices and interns programmes, ensuring alignment with EFG’s standards and local requirements. Manage the end-to-end hiring process for apprentices in Switzerland and interns globally, partnering with line managers and HR Business Partners/local HR. Coordinate and facilitate onboarding and training sessions to build readiness and engagement for apprentices. Prepare reports and feedback surveys to measure programme effectiveness; analyse insights to assess impact and identify opportunities for improvement.
Global Learning Initiatives
Provide technical support for training-related topics, ensuring effective use of the company’s learning tools and systems. Coordinate selected global learning initiatives, supporting design, rollout, communications, and logistics in partnership with the L&D; team.
Team / Beschreibung
This is an excellent opportunity for someone willing to work in an international, fast-paced and client-oriented HR team within a global private banking group. The Learning & Development Specialist will have a dual reporting line to the Head of Talent Development and the Head of Learning, and will work closely with the L&D; and HR teams. The role collaborates with HRBPs, local HR, and business stakeholders to ensure seamless delivery and adherence to global frameworks.
Qualifikationen und Fähigkeiten
University degree, preferably in human resources, organizational development, economics, or a related field
3+ of relevant experience in early career talent acquisition or development within structured HR departments of international companies
Demonstrated interest in learning technologies; experience with learning design tools (e.g. Articulate) preferred
Strong commitment to people development and delivering outstanding customer service
International mindset and experience working in multicultural environments
Proactive, positive attitude with energy and intellectual curiosity
Excellent interpersonal and collaboration skills; proven ability to work with diverse stakeholders across functions and countries
Strong communication skills, with the ability to clearly and effectively structure key messages
Exceptional organizational skills; able to work independently, manage multiple priorities, and deliver in a dynamic and demanding environment
Fluency in English, French, and Italian
Proficiency in MS Office programs