Senior Manager Product Quality

Own and continuously evolve Sonova's global Critical-to-Quality (CtQ) process, ensuring its implementation and effectiveness across the entire product lifecycle.

Establish and drive global CtQ governance, standards and best practices across product development, manufacturing, supplier and service.

Partner with Product Development teams to ensure Critical-to-Quality characteristics and Reliability Engineering principles are considered from the earliest stages of product development.

Lead cross-functional CtQ reviews, aligning R&D;, Manufacturing, Supplier Quality and Service around critical reliability requirements.

Ensure end-to-end traceability of Critical-to-Quality attributes from product requirements and design through verification, validation, manufacturing and field performance.

Integrate CtQ requirements into key quality processes, including Design-, Process-, Service FMEA and Safety Risk Management and product development activities.

Ensure field performance, reliability and customer insights will feed back to CtQs to continuously improve product quality and future product generations.

Drive continuous improvement of CtQ methodologies, tools and KPIs.

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

As one of the world’s leading hearing care providers headquartered in Switzerland, we are committed to building an inclusive culture where you can balance a successful career with your life outside of work through our flexible hybrid working model. We offer a wide range of training opportunities for both professional and personal development, with strong growth opportunities supported by individual development plans.

• A degree in Engineering, Quality, Science or another technical discipline, or equivalent professional experience.

• Extensive experience in Product Development, Reliability Engineering, Design Quality, Manufacturing Engineerng or Operational Excellence within a highly regulated industry, ideally Medical Devices, Aerospace or Automotive.

• Hands-on experience leading the practical application of APQP, PPAP, FMEA and Lean initiatives to improve overall product quality.

• Strong knowledge of Quality Management Systems with hands-on experience in ISO 9001; experience with ISO 13485, ISO 14971, and IEC 62304 is an advantage.

• Experience working cross-functionally with R&D;, Product Development and Manufacturing teams throughout the product lifecycle is highly desirable.

• A curious, pragmatic and entrepreneurial mindset, combined with excellent stakeholder management, communication and presentation skills.

• Fluent English; German is a plus.