Director Reliability Engineering

Lead, develop, and structure a high-performing Reliability Engineering team, establishing effective operating models, governance, and best practices. Drive complex product reliability investigations, root cause analyses, and failure assessments of field returns and customer complaints, translating findings into actionable improvement plans. Partner with key customers and internal stakeholders to communicate technical findings, present recommendations, and feed reliability learnings back into product development. Define and execute Sonova’s reliability engineering strategy, ensuring Design for Reliability principles, methods, and decision-making are embedded from concept through design, verification, industrialization, and lifecycle management. Establish and continuously improve reliability methodologies, including D-FMEA, Critical-to-Quality frameworks, reliability planning & accelerated life testing, and data-driven failure analysis. Identify reliability risks and opportunities within the innovation pipeline, proactively assessing future products and technologies before market launch. Lead cross-functional improvement initiatives that enhance product robustness, customer satisfaction, and long-term business performance. Foster a culture of continuous improvement, accountability, and reliability excellence across the organization.

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them. Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change. Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

• Degree in Engineering, Physics, Electronics, Mechanical Engineering, or a related technical field.

• 5+ years of leadership experience in Product Reliability Engineering, Reliability Testing, Quality Engineering, or a closely related field.

• Proven track record of leading and developing engineering teams, establishing structures, processes, and ways of working that enable scalability and performance.

• Strong expertise in root cause analysis, design for reliability, failure investigation, and product improvement methodologies.

• Experience working in highly regulated and quality-driven industries such as medical devices, automotive, aerospace, industrial electronics, or similar.

• Ability to influence senior stakeholders and communicate complex technical topics to both technical and non-technical audiences.

• Strategic mindset with the ability to balance operational execution, customer-facing activities, and long-term product reliability planning.

• Fluent English communication skills.

• Knowledge of medical device regulations is advantageous.