Field Service Engineer

Executes field service activities such as installation, setup, maintenance, repair, trouble shooting, training and technical consulting at customer site based on applicable processes and guidelines. Executes inhouse repair activities of machines and equipment based on applicable processes and guidelines. Executes feasibility testing and technical customer consulting based on applicable processes and guidelines. Executes 1st level service helpdesk duties based on applicable processes and guidelines. Provides field reports and product feedback based on applicable processes and guidelines. Follows Code of Conduct compliance.

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

• Technical apprenticeship

• College’s degree or equivalent in mechanical engineering, automation or electronics appreciated

• >2 year in industrial environment preferably wire harness industry

• Field service experiences appreciated

• Intermediate working knowledge of Salesforce CRM package appreciated

• Intermediate working knowledge of Microsoft Office package (Word, Excel, Power Point)

• Willingness to travel

• Communication skills

• English (Advanced Level)