Business Decision Intelligence & Analytics Manager

Own the Consumer Tracker as a global insight program, including scope, roadmap, learning priorities, and long‑term evolution aligned with business needs. Define and steer the consumer KPI framework and measurement approach, ensuring clarity, consistency, and alignment across markets, waves, and related consumer studies. Lead insight synthesis and interpretation across markets, translating consumer data into clear, decision‑oriented strategic implications and actionable recommendations. Proactively identify emerging consumer trends, business questions, opportunities, and risks beyond the existing tracker scope, shaping future insight priorities. Lead and manage global research agencies and strategic partners, ensuring quality, consistency, and governance of research outputs. Ensure strong integration of Consumer Tracker insights with other consumer and commercial KPI streams, acting as a trusted insight partner to senior stakeholders across functions and regions.

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

• University degree; advanced qualifications in consumer insights, analytics, or related fields are an advantage.

• 10+ years of experience in consumer insights, market research, analytics, or related roles at market, regional, or HQ level.

• Proven experience owning or leading large‑scale, multi‑market consumer research or tracking programs.

• Strong expertise in consumer research methodologies, KPI frameworks, and longitudinal measurement.

• Demonstrated ability to translate complex consumer data into clear business insights and strategic recommendations.

• Strong stakeholder engagement and storytelling skills, with the ability to influence senior decision‑makers.

• Experience working in complex, global, multi‑market environments and managing global research agencies.

• High level of autonomy, sound judgment, and a strategic, problem‑solving mindset.