Johnson & Johnson AG

Senior Manager of Deliver Operations Planning

📍 Zug, Switzerland, 6300 Zug

Rolle und Verantwortlichkeiten

The Sr. Manager Deliver Operations Planning is accountable for leading and governing Deliver operations planning execution across a multi‑region network of distribution centers and transportation partners. This role ensures consistent application of established Deliver planning standards, effective integration into Integrated Business Planning (IBP), and strong operational performance across service, cost, cash, and resilience outcomes. The Director enables enterprise decision‑making through planning insight, scenario execution, and cross‑functional alignment. Key Responsibilities include leading global execution of Deliver Operations Planning activities, ensuring regional planning teams operate consistently and effectively, monitoring planning performance, leading Deliver supply and capacity planning, owning Deliver Operations Planning inputs, executing approved scenario planning, ensuring compliance with global Deliver planning standards, proactively identifying operational risks, leading and developing teams, and influencing stakeholders through clear communication of planning insights.

Team / Beschreibung

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Qualifikationen und Fähigkeiten

  • Bachelor’s degree required; advanced degree preferred

  • Extensive experience in supply chain planning, operations planning, or deliver/network planning within a global environment

  • Demonstrated leadership in Planning and IBP integration

  • Proven ability to lead teams and influence cross‑functional stakeholders in a matrix organization

  • Minimum of 8-10 years overall business experience is required, preferably focused on Planning/Deliver/Strategy and management of large programs

  • Proven success working in a complex, highly matrixed, global organization with constantly evolving priorities and tight timelines

  • Validated ownership of IBP process and linkage to P&L;/working capital

  • Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and leadership by influence; E2E mentality and collaboration

  • Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation)

  • Outstanding verbal and written communication skills

  • Minimum of 5 years managerial experience representing Supply Chain or a function in Leadership Teams

  • Strong planning and systems understanding with demonstrated track record of execution

  • Shown Critical thinking, learning agility and intellectual curiosity

  • Leadership Imperatives: Connect, Shape, Grow

  • This position requires up to 25% domestic and international travel

  • APICS/CSCP/CLTD/CPIM and/or Lean Six Sigma; degree in Supply Chain/Operations/Engineering

  • Supply chain experience in medical device or pharmaceutical industry

  • Deep understanding of financial processes