Telesales Executive FR/EN 100%

You manage a Customer portfolio of around 500 SME companies (+/- 2 million sales responsibility) through all communication tools as telephone, virtual meeting and video message. You are responsible to develop the activity of your portfolio and implement and retain new customers. Based on a proactive consultant approach, you identify customer needs and promote our services and further development of customers in your own portfolio. You acquire and retain new customers based on lead provided by our Lead Qualification department. You make sure that the current condition are in line with our tariff / volume policy.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.

• A first experience in sales (training period or full job)

• Fluent knowledge of French and English (German is a plus)

• Pronounced communication and negotiation skills based on a consultant approach

• Excellent customer and service orientation and a strong quality awareness

• You are autonomous with organisational and self-discipline skills

• Team player in an international team and environment

• Interest and understanding in the logistics and transport business

• Comfortable with virtual communication tools (skype, team, zoom, loom)